Terms of service
PAWPIKO TERMS OF SERVICE
Last Updated: July 2026
Welcome to PawPiko.
These Terms of Service govern your use of the PawPiko website and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms of Service and any policies referenced within them.
1. ONLINE STORE
PawPiko operates an online pet-products store.
You agree to provide current, complete and accurate information when placing an order.
You may not use our website or products for unlawful purposes or violate applicable laws while using our services.
2. PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, photographs, measurements and colours accurately.
Actual colours may vary slightly because of lighting, photography and individual screen settings.
Measurements may also vary slightly where products are manually measured.
3. PRICES
Prices displayed on our website may be changed from time to time.
Any applicable shipping charges, discounts or other charges will be displayed during the purchasing process where applicable.
We reserve the right to correct genuine pricing, description or listing errors.
4. ORDERS
After placing an order, you may receive an order confirmation.
We reserve the right to cancel or decline an order where reasonably necessary, including in cases of suspected fraud, payment problems, stock errors or obvious pricing errors.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. PRODUCT AVAILABILITY
Products are subject to availability.
Because we work with fulfilment partners and suppliers, availability may occasionally change before our website is updated.
If an ordered item becomes unavailable, we will contact you regarding the available options.
6. SHIPPING & DELIVERY
Shipping and delivery are governed by our Shipping Policy.
Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
International fulfilment partners may be used to process and ship orders.
7. RETURNS & REFUNDS
Returns, cancellations and refunds are governed by our Refund & Return Policy.
Please review that policy before making a purchase.
8. PET PRODUCTS
Customers are responsible for selecting products that are appropriate for their individual pets.
Always supervise pets when appropriate and inspect toys, accessories and other pet products regularly for signs of wear or damage.
Discontinue use of a product if it becomes damaged or unsuitable for your pet.
Product information provided on our website is for general informational purposes and is not veterinary advice.
9. THIRD-PARTY SERVICES
Our store uses third-party services, including Shopify, payment processors, fulfilment providers and shipping providers.
Certain features or services may therefore be subject to additional third-party terms and policies.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, PawPiko's branding, website content, graphics and original materials may not be copied, reproduced or commercially used without permission, subject to applicable law and third-party rights.
11. PROHIBITED USE
You may not intentionally:
• Use our website for unlawful activities
• Attempt to interfere with the website's security or operation
• Introduce malicious software or harmful code
• Use automated systems to abuse our services
• Misrepresent information when placing an order
12. LIABILITY
To the extent permitted by applicable law, PawPiko will not be responsible for indirect or consequential losses arising from use of the website or products.
Nothing in these Terms excludes, restricts or modifies any consumer right or remedy that cannot lawfully be excluded, restricted or modified.
13. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
14. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be published on this website.
15. GOVERNING LAW
These Terms are governed by the laws of Singapore, subject to any mandatory consumer protections or other applicable laws that may apply.
16. CONTACT
Questions about these Terms may be sent to:
PawPiko
Email: littlejoyclubsg@gmail.com
Website: pawpiko.store